Effective Date: 2026.01.05

Information We Collect

When you visit our website, we may collect certain information about you, including:

Personal Information

  • Name, email address, and phone number provided during registration or checkout

  • Shipping and billing addresses

  • Account credentials (securely encrypted)

Payment Information

  • Credit card details (processed securely by third-party payment processors)

  • Transaction history and purchase records

Technical Information

  • IP address, browser type, and device information

  • Cookies and usage data collected automatically

  • Website interaction and browsing patterns

Use of Information

We may use the collected information for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery

  • Customer Service: To communicate regarding purchases and respond to inquiries

  • Personalization: To tailor your shopping experience and show relevant products

  • Improvement: To enhance our website, products, and services based on feedback

  • Security: To detect and prevent fraud and unauthorized activities

  • Marketing: To send promotional offers (with your consent where required)

Information Sharing

We do not sell your personal information. Limited sharing occurs only in these circumstances:

Service Providers

We share with trusted third parties who assist in:

  • Payment processing

  • Order fulfillment

  • Website operations

  • Marketing services

All providers are contractually bound to protect your data.

Legal Compliance

We may disclose information when required by:

  • Court orders or legal processes

  • Government requests

  • To protect our rights or safety

  • To prevent fraud or illegal activities

Data Security

We implement industry-standard security measures including:

  • SSL encryption for all data transmissions

  • Secure storage with access controls

  • Regular security audits

  • PCI DSS compliance for payment processing

Note: While we employ robust security measures, no internet transmission or electronic storage is 100% secure.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login status

  • Analyze website traffic and usage patterns

  • Deliver targeted advertisements (with consent)

  • Improve website functionality

You can control cookies through your browser settings, but this may affect website functionality.

Policy Updates

We may update this Privacy Policy periodically. Changes will be posted here with a revised “last updated” date. We encourage you to review this policy occasionally.

Contact Email: Info@gigalux.lk